Digital Roots Studio - SF Bay Area

510 922 8481

4187 Piedmont Ave, Oakland CA

Mon 8am-2pm, Tues-Fri 8am-5pm

Closed Nov 21st at 1pm - Nov 25th

Are my items scanned by you or do you ship them out of the state or country like some other businesses do?

We do all of our work in our home office location.  If for some reason we need to work with one of our local vendors, we’ll contact you first to make sure it’s okay.

 

Are you able to scan a single negative that’s been cut from the strip?

Yes, we can scan a single negative using either the Nikon 5000 slide scanner or the Epson 4990 flatbed scanner.

 

Can you scan photo albums?

Yes, we can scan photo albums.  Due to the additional labor required, we apply an additional charge of $0.20 per image.

 

Can I edit my playable DVD’s? No, you cannot.  All playable DVD’s are meant for viewing on a DVD player like a commercial DVD you would purchase in the store or rent.  If you would like to edit your footage, you’ll need uncompressed editable footage in the MOV or AVI format.

 

Why does my external hard-drive need to be NTFS and not FAT 32?

FAT 32 has a size limitation of 4 GB where NTFS does not.  Since AVI/QT files are 13 gb per hour of footage, we need the external drive to be NTFS b/c that file format allows for files over 4GB to be placed on the HD in one chunk.

 

How much video fits on a playable DVD?  We can put two hours of video footage onto a playable DVD.

 

Will my DVD be compatible with my DVD player? Yes, your DVD's should play just fine in your DVD player.  However, if your DVD player is older than about 7 years (bought in about 2006 or prior), you may have some difficulty.

 

Can I combine my videotapes to one DVD?

Yes, you can combine tapes to minimize the total number of DVD’s. The total amount of footage cannot exceed 2 hours per playable DVD.

 

Do you offer any type of discounts?

Yes, we offer a 10% discount for all teachers, schools, churches, non-profit organizations, active and non-active duty military, veterans, firefighters and police officers.

 

Are you able to scan glass slides or slides mounted in glass?

Yes, we are able to scan glass mounted and glass slides to digital.

 

My slides are in carousels; are you still able to scan them?

Yes, we’ll take out the individual slides out and put back in the same place after scanning for no additional fee.

 

Can I supply a thumb drive for my final images?

Yes, we can put your images on a thumb drive at the completion of the project.

 

Are the images the same if they go on a CD and a DVD?

Yes, all the images are the same no matter what type of output is used for storing the digital images.

 

Do I need Digital Ice?

It’s optional: Digital Ice is a feature that will help remove dust or scratches from the digital output.  Digital Ice works on color negatives and color slides, but does not work on black and white negatives or slides.

 

If I have photos and negatives of the same images, which one would yield the best result?

Negatives are much higher quality and will give a much better result compared to a photo. Also, negatives are easier to keep in sequence since since they are in order on the strip.

 

How much with the photo restoration cost me?

It’s difficult for us to give an estimate without seeing the physical image, but many times we can give an estimate by talking to you over the phone about the image, or seeing a low resolution picture that you can take with your phone and email over.  Click here for examples of levels of restoration.

 

How is the photo restoration done? Do you physically repair photograph?

We do not restore the physical photograph.  We scan the original photograph and use digital imaging software like Photoshop to repair it digitally.  You will receive 1 free print of your restored photo with at least 1 hour of restoration time.

 

Are you able to do restoration on images that have fire or water damage?

In most cases we are able to restore photographs that have fire and water damage, but until we see the physical image, we can’t say for sure. Email us what you have and we’ll take a look.

 

Can I have video added to my DVD video slideshow?

Yes, we can add video, audio, still images or any other type of digital media to a DVD slideshow.  The only limit is the 2 hour maximum capacity for the DVD.

 

What does DPI and PPI mean?

DPI stands for dots per inch and PPI stands for pixels per inch.  They both refer to the amount of information in an image.  For screen-use only, fewer dots or pixels are needed.  For print, the more, the better.  Click here for more information.

 

If I only want select frames on negatives strips to be scanned, is that okay?

Yes, as long as you clearly mark the frames you want scanned to digital.  If you have more than twenty individual frames being scanned on separate strips then we will apply a $0.20 fee per image.

 

What type of negatives and slides to you scan to digital?

35mm Slides, 110 format slides, 110 format slides, 35mm Super Slides, 127 Format slides, 3D Stereo Slides, 126 Format Slide, Large Format negatives, medium format negatives, 110 format negative, 35mm negative, 126 format negative.

 

What is the default file format for the final images?

By default, all images are saved as JPEG files, but if you would like 8 bit or 16 bit TIFF files then that is possible for an additional fee.

 

I want to get a DVD video slideshow done, but how do I know it will look how I want it to look?

Prior to working on the DVD video slideshow, we’ll talk with you about it in depth.  The photos, titles and music that you provide will create the vibe and we’ll make sure it seamlessly tells the story you’re telling.  Prior to burning the final DVD, we’ll upload one draft of the slideshow for your review.

 

Do you keep my materials?

No, we do not keep your original materials.  Everything you give us will be returned unless you ask us to dispose of it. If you would like us to discard your old video tapes, films, or audio.

 

I have a PAL video that I want converted to a playable DVD; is that possible and will it play on a PAL DVD player?

Yes, we can transfer a Pal video to a region-free DVD.  We create our final DVD’s using Adobe Encore which has the capabilities of finalizing the disc region free.

 

Can I make a copy of the DVD you give me when the project is complete?

Yes, you can make copies of the final DVD, CD, and DVD-ROMs. We do not copy-protect the discs in any way.

 

What video formats do you transfer to digital?

We are able to transfer VHS, SVHS, VHS-C, Mini DV, HDV, Betamax, Hi8 tape, Regular 8, 8mm, DVCAM, PAL and SECAM tapes.

 

What type of film are you able to transfer to digital?

We are able to transfer 16mm silent film, 16mm sound film, Super 8 sound film, Super 8 silent film, and 8mm film.

 

Is my film cleaned prior to the transfer to digital?

Yes, we clean and inspect all of the film we transfer. Not only is it good for your film, but it helps keep our equipment in good working condition.

 

Do you transfer my film by projecting it on the wall and recording it to a camera?

No, we use Movie Stuff’s Sniper HD units which allows us to capture your film frame by frame through it enlarged gate and into our computer.

 

Are you able to transfer my film into standard definition and high definition (HD) (SD)?

Yes, we offer both SD and HD options.  If you want HD footage for viewing on a TV then it will need to be burned onto a Blu-Ray disc which is a $20 additional fee.

 

Do you do pick up and delivery?

Yes, we do pick up and delivery in the SF Bay Area depending on the size and location of the pick-up.  See the pick-up area map here.

 

 

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           Mon 8am-2pm Tues-Fri 8am-5pm

510 - 922 -8481

4187 Piedmont Ave Oakland 94611

Video Transfer

VHS Tape Transfer

VHS to AVI MOV MP4

VHS-C to Digital

SVHS to DVD

Hi8 8mm or Video

HDV to MPEG

PAL VHS SVHS MiniDV

DVCam MiniDVCam

Video Transfer Services

DVD Duplication

Film Transfer

16mm Film Transfer

16mm Sound Film

Super 8 Film Transfer

8mm Film Transfer

SD or HD Film Capture

Frame by Frame

AVI MOV or MP4

Image Sequence Output

TIFF JPEG or PNG

Blu-ray & Playable DVD

Photo Scanning

Photo Album Scanning

Loose Photos

Scrapbook Scanning

Oversized Images

Newspaper Scaning

CD-ROM DVD-ROM

Color Correction

JPEG or TIFF

Photo Restoration

8 Bit - 16 Bit

35mm/Negative

35mm Slide Scanning

TIFF or JPEG Output

8 Bit TIFF - 16 Bit TIFF

Negative Scanning

Medium Format

Large Format

Super Slide Scanning

110 Format Negatives

126 Format Negative

Digital Ice Technology

Audio Transfer

Reel to Reel Transfer

Audio Cassette Transfer

Micro Cassette to MP3

WAV FLAC MP3 AIFF

CD Duplication

1/4'' Reel to Reel

Audio Capturing Service

Analog to Digital Service

Mini Disc Transfer

Audio Digitization

Tribute Video

Birthday Celebration

Graduation Party

Wedding Celebration

Memorial Tribute

Family Reunion

Bar Mitzvah Video

Bat Mitzvah Video

Quinceanera

School Presentation

Business Presentation

 

 

Digital Roots Studio is located in Oakland CA on Piedmont Ave, about 8 miles from San Francisco and within a mile of two BART station. Pick-up & drop off service is available for qualifying orders in North Bay Area, South Bay Area, East Bay Area, Oakland, Piedmont, Hayward, Fremont, Berkeley, Richmond, Alameda, Castro Valley, union City, Emeryville, Albany, San Leandro, San Pablo, Corckett, El Sobrante, Pinole, San Lorenzo, Hercules, Rodeo, El Cerrito, Lafayette, Moraga, Orinda, Walnut Creek, Tri-Valley, Antioch, Pittsburg, Brentwood, Oakley, Dublin, Pleasanton, Livermore, Alamo, Danville, San Ramon, Diablo, Napa, Sonoma, Fairfield, Santa Rosa, Benicia, Peninsula, Silicon Valley, San Mateo County, Pacifica, Half Moon Bay, Palo Alto, Los Alto, Woodside, Atherton, Belmont, Brisbane, Burlingame, Colma, Daly City, Foster City, Hillsborough, Los Altos Hills, Menlo Park, Millbrae, Mountain View, Redwood City, Redwood Shores, San Bruno, San Carlos, San Mateo, South San Francisco, Santa Clara, Milpitas, Cupertino, Sunnyvale, Saratoga, Campbell, Morgan Hill, Gilroy, Santa Cruz & Morgan Hill. Proud member of Oakland Grown Check out our Tips & Hints, Faq, Privacy Policy

 

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